I would like to thank you for everything you have done for the Personnel team these past few months to ensure a smooth transfer from the Propath database to Cascade.
I've always found your team to be extremely helpful and professional, especially Mark who has had to put up with us all down here this past week............. He has been a great support and I'm sure he is also no doubt a huge asset to your business.
Once again thank you very much. Allison Bladon HR Manager Countryside Properties PLC
"Just wanted to say thank you and ask you to convey our thanks to all your colleagues, for all the help and assistance this week. We have all been impressed with the quality of the customer service as well as the cheerful can do approach of you all.
Once again, thanks for your patience and support." Jan Lowe HR & Training Officer Festival Housing Group
"I thought it appropriate to let you know that we have just spent another day with Owen and yet again are delighted with the overall performance of Cascade and particularly their people.
Owen has worked through the day at a meticulous speed, going over areas of concern, ensuring understanding and going into detail where necessary.
After a full day of workflow training I think I speak for all when I say we are left enthusiastic, knowledgeable and raring to go. Very much down to the person as well as the product.
Please ensure that the relevant managers are informed of our positive feedback." Helen Ratcliffe HR Manager ALLFORD HALL MONAGHAN MORRIS LLP
"Feedback so far is excellent and everyone is more than happy with the system. Fantastic, easy to use and quick too, great to have access to own details and update on line - very 21st century." Kerry Price National Housing Federation
"I think these tools are just fantastic! The System Designer is great I can create loads of screens, it's so easy to use!"
Graham Shellard Linc Cymru Housing
"We looked at a number of alternatives but finally chose Cascade because we believed that your system was the most comprehensive solution for our needs, and we could see that there was a clear evolution to the way it has developed over the years, giving us confidence that it is strongly fit for purpose."
Lynn Setchell Customer Experience Director Hotel Chocolat
"Your staff are very helpful and knowledgeable on the product, not to mention "human", which helps mere mortals like us get to grips with what seemed to be such a major change. We get on very well with the staff at Cascade and feel they are friends as well as suppliers. We are happy to recommend them as an excellent provider of HR online solutions."
Tracy Isbell Weymouth and Portland Housing
"We rolled Cascade out to our employees this year and the response has been the best I've ever seen for a piece of software"
Graham Shellard Information Systems Manager Linc Housing
"Mark Goodwin was an excellent trainer who was not only knowledgeable and enthusiastic but also extremely helpful. I was astonished as to how much material we managed to cover in 4 days worth of training and made many useful tweaks to the system that helped APMG from the offset. The training was not only useful but also enjoyable, which is a rare thing having been trained on a variety of HR systems in previous roles. His sensitivity in responding to a personal matter that impacted on the Manager's Self Service roll-out was much appreciated."
"Together with the support back at Head Office in order to make adjustments to the system, the customer service I have received at Cascade has been second to none. Nothing is too much trouble which has remained true from the initial visit from Carl Agar-Brennan, to the excellent project management demonstrated by Aileen Cronin to the IT guys Ziaul, Tim and Luke.
Thanks so much from me and everyone in APMG – I'll be sure to recommend!"
Emma Vernon HR Officer APMG
"Your payroll is great it is so easy to use compared to our last system, It is so easy to update and navigate around and when we have everything else in place I will do a lap of honour as it will save us so much time in fact things are so easy I keep on waiting for something to go wrong as it seems too good to be true!!!!"
Alison Deery Payroll Manager WTB Group Ltd
Click the link below to read all out client comments
APMG is a leading Accreditation, Certification and Qualification organisation recognised internationally by government agencies. APMG provide the infrastructure and professional expertise for any organisation wishing to establish a certification or qualification process for knowledge-based workers. APMG work in true partnership with commercial, governmental and regulatory organisations who own standards, processes, procedures or models that they want to extend to a wider community.
APMG accredit training organisations, trainers and training materials and certify examination candidates through a variety of methods. APMG also accredit consultancy organisations and their consultants and provide standards to enable them to help organisations determine the maturity of their internal processes.
Accreditations include,
PRINCE2 Project Management
DSDM
Managing Successful Programmes
Management of Risk
PPM Certificate and Diploma
Programme and Project Sponsorship
Change Management
APMP - Bid and Proposal Management
Finance for Non-Financial Managers
Why did the APMG investigate HR Software Providers?
The main objective is to streamline heavy and time-consuming HR administration and the APMG identified the need for the following fey functions,
Absence management functionality
Training & development functionality
Appraisals linked to training & development
Must be able to support a competency framework
Self-service capability
Accessible via the web
System fits in with current PC/Server technology
Interfaces with MS Office
User-specific security/access capability
Clear and easy-to-use interface
Technical support available
Must support HR processes with ability to change them
Why Cascade?
Emma Vernon, HR Officer at APMG comments,
"Our perceived benefits for implementing the system are:
Streamlined HR processes
Increased resources within APMG
Improved accessibility for personnel to relevant records
Ability to access HR information via a web connection
Greater accuracy for personnel records
Audit trail would be automatically created and updated
Improved Reporting Capabilities
Personnel files would be backed up in case of a disaster
e-HR System would be more environmentally friendly
Abiding by our 'forward thinking' company value
I liked Cascade's system because it,
a) Appeared to be the answer to heavy and time-consuming administration
b) It was engaging, easy to use and allowed me as the HR user to customize the system to suit APMG
c) It could be accessed anywhere in the world and so allowing the benefit to be spread to all of our employees (not just in the UK)."
To find out more about Cascade please contact us via the web site, or by phone or email:
CONTACT:
Andrew Court
Cascade Human Resources Ltd.
Phone: 0113 255 4115
Fax: 0113 255 9073
Email: Andrew.Court@cascadehr.co.uk