Client Comments


I would like to thank you for everything you have done for the Personnel team these past few months to ensure a smooth transfer from the Propath database to Cascade. I've always found your team to be extremely helpful and professional, especially Mark who has had to put up with us all down here this past week............. He has been a great support and I'm sure he is also no doubt a huge asset to your business. Once again thank you very much.
Allison Bladon
HR Manager
Countryside Properties PLC
"Just wanted to say thank you and ask you to convey our thanks to all your colleagues, for all the help and assistance this week. We have all been impressed with the quality of the customer service as well as the cheerful can do approach of you all. Once again, thanks for your patience and support."
Jan Lowe
HR & Training Officer
Festival Housing Group
"I thought it appropriate to let you know that we have just spent another day with Owen and yet again are delighted with the overall performance of Cascade and particularly their people. Owen has worked through the day at a meticulous speed, going over areas of concern, ensuring understanding and going into detail where necessary. After a full day of workflow training I think I speak for all when I say we are left enthusiastic, knowledgeable and raring to go. Very much down to the person as well as the product. Please ensure that the relevant managers are informed of our positive feedback."
Helen Ratcliffe
HR Manager
ALLFORD HALL MONAGHAN MORRIS LLP
"Feedback so far is excellent and everyone is more than happy with the system. Fantastic, easy to use and quick too, great to have access to own details and update on line - very 21st century."
Kerry Price
National Housing Federation
"I think these tools are just fantastic! The System Designer is great I can create loads of screens, it's so easy to use!" Graham Shellard
Linc Cymru Housing
"We looked at a number of alternatives but finally chose Cascade because we believed that your system was the most comprehensive solution for our needs, and we could see that there was a clear evolution to the way it has developed over the years, giving us confidence that it is strongly fit for purpose." Lynn Setchell
Customer Experience Director
Hotel Chocolat
"Your staff are very helpful and knowledgeable on the product, not to mention "human", which helps mere mortals like us get to grips with what seemed to be such a major change. We get on very well with the staff at Cascade and feel they are friends as well as suppliers. We are happy to recommend them as an excellent provider of HR online solutions." Tracy Isbell
Weymouth and Portland Housing
"We rolled Cascade out to our employees this year and the response has been the best I've ever seen for a piece of software" Graham Shellard
Information Systems Manager
Linc Housing
"Mark Goodwin was an excellent trainer who was not only knowledgeable and enthusiastic but also extremely helpful. I was astonished as to how much material we managed to cover in 4 days worth of training and made many useful tweaks to the system that helped APMG from the offset. The training was not only useful but also enjoyable, which is a rare thing having been trained on a variety of HR systems in previous roles. His sensitivity in responding to a personal matter that impacted on the Manager's Self Service roll-out was much appreciated."

"Together with the support back at Head Office in order to make adjustments to the system, the customer service I have received at Cascade has been second to none. Nothing is too much trouble which has remained true from the initial visit from Carl Agar-Brennan, to the excellent project management demonstrated by Aileen Cronin to the IT guys Ziaul, Tim and Luke. Thanks so much from me and everyone in APMG – I'll be sure to recommend!"

Emma Vernon
HR Officer
APMG

"Your payroll is great it is so easy to use compared to our last system, It is so easy to update and navigate around and when we have everything else in place I will do a lap of honour as it will save us so much time in fact things are so easy I keep on waiting for something to go wrong as it seems too good to be true!!!!" Alison Deery
Payroll Manager
WTB Group Ltd
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Revelation, Revolution, Realisation

2007 has been both a revelation, revolution and realisation for Cascade. Founded in 1992 Cascade has been a successful developer and supplier of human resource and payroll solutions for 15 years with steady growth over that period. However, 2007 has been a year of significant success in every aspect of our business.

The advent of our .Net HR solution in 2004 (our first live install of our flagship solution) has been a total revelation for our company and our clients. Whilst the technology itself is more advanced than traditional 'client' based systems and has allowed us to differentiate from our competitors still supporting older technology, the design methodology of our application has also allowed us to stand head and shoulders above the few competitors who have had the foresight to re develop their applications into the .Net environment.

This has allowed Cascade to have a hugely successful year through the award of an unparalleled number of new contracts, many of whom are high profile UK and International organisations.

Successes include:

Reasons for selecting Cascade differ from organisation to organisation. GNER expressed confidence in our ability to understand their project needs, recognise risk and deliver a quality project. Their confidence has been confirmed recently when Tom Ramsay, GNER IS Director said, "I am very happy with the way it has gone as Cascade have delivered a working system in a very short time frame and on budget."

Other organisations had other concerns. CHEP required a solution which would be easily rolled out to their international workforce and could be hosted through the supplier, both strong selling points for Cascade HR. Not all of our clients are large organisations though. In fact a large number of the clients listed above who have selected cascade in 2007 are under 500 employees. Wesco Aircraft identified the need for a flexible, pro active system that they could configure themselves thereby avoiding expensive, and often unbudgeted, costs that they had incurred with previous suppliers. This is a key benefit of Cascade which Wesco identified over a long and detailed selection process.

As well as new clients 2007 has seen massive progress and change at Cascade. We have doubled in size to 30 employees and expect to reach 35 employees by the end of quarter 1 2008. To support this increase we have recently invested in a new office building, still in Pudsey, Leeds, which is currently undergoing a quarter of a million pound refurbishment so it is ready to accommodate our growing number of staff (targeted to be 50 employees by 2010) and allow us to continue to deliver high quality software and services to our growing client base.

It is very satisfying for Cascade's Directors to welcome new staff and see them become part of our close knit and friendly team. As well as a financial success the Directors set a goal to have a happy, friendly and committed team of employees and this has been a key achievement this year. New staff have integrated into the team without problem and have become old friends quickly. This is very rewarding for us. Probably one of the most telling signs of our success is the sea of happy faces at our much larger Christmas party this year!

2007 has been the realisation of 15 years hard work on behalf of Cascade’s Directors and employees. 2008 will see a continuation of the success we have worked for in 2007 and key milestones, such as the new office, will be pivotal as we move forward. In 2008 Cascade will be attending 4 of the foremost industry trade shows and will display an all new, custom stand at CIP in June at Olympia.

With a solid client base, new offices, a dedicated team of employees and unique software to offer the Directors of Cascade look upon 2007 as a launch platform for Cascade to establish itself as the market leader in .Net HR and Payroll solutions. We look forward to providing an equally positive report in 12 months time.



To find out about Cascade please contact us via the web site, or by phone or email:

CONTACT:

Andrew Court
Cascade Human Resources Ltd.
Phone: 0113 255 4115
Fax: 0113 255 9073
Email: Andrew.Court@cascadehr.co.uk

Cascade HR Ltd. 101A New Pudsey Court, 101A-103 Bradford Road, Pudsey, Leeds LS28 6AT  T:0113 255 4115  F:0113 255 9073  
© 2008 Cascade Human Resources Ltd. HR Software Personnel Systems