Client Comments


I would like to thank you for everything you have done for the Personnel team these past few months to ensure a smooth transfer from the Propath database to Cascade. I've always found your team to be extremely helpful and professional, especially Mark who has had to put up with us all down here this past week............. He has been a great support and I'm sure he is also no doubt a huge asset to your business. Once again thank you very much.
Allison Bladon
HR Manager
Countryside Properties PLC
"Just wanted to say thank you and ask you to convey our thanks to all your colleagues, for all the help and assistance this week. We have all been impressed with the quality of the customer service as well as the cheerful can do approach of you all. Once again, thanks for your patience and support."
Jan Lowe
HR & Training Officer
Festival Housing Group
"I thought it appropriate to let you know that we have just spent another day with Owen and yet again are delighted with the overall performance of Cascade and particularly their people. Owen has worked through the day at a meticulous speed, going over areas of concern, ensuring understanding and going into detail where necessary. After a full day of workflow training I think I speak for all when I say we are left enthusiastic, knowledgeable and raring to go. Very much down to the person as well as the product. Please ensure that the relevant managers are informed of our positive feedback."
Helen Ratcliffe
HR Manager
ALLFORD HALL MONAGHAN MORRIS LLP
"Feedback so far is excellent and everyone is more than happy with the system. Fantastic, easy to use and quick too, great to have access to own details and update on line - very 21st century."
Kerry Price
National Housing Federation
"I think these tools are just fantastic! The System Designer is great I can create loads of screens, it's so easy to use!" Graham Shellard
Linc Cymru Housing
"We looked at a number of alternatives but finally chose Cascade because we believed that your system was the most comprehensive solution for our needs, and we could see that there was a clear evolution to the way it has developed over the years, giving us confidence that it is strongly fit for purpose." Lynn Setchell
Customer Experience Director
Hotel Chocolat
"Your staff are very helpful and knowledgeable on the product, not to mention "human", which helps mere mortals like us get to grips with what seemed to be such a major change. We get on very well with the staff at Cascade and feel they are friends as well as suppliers. We are happy to recommend them as an excellent provider of HR online solutions." Tracy Isbell
Weymouth and Portland Housing
"We rolled Cascade out to our employees this year and the response has been the best I've ever seen for a piece of software" Graham Shellard
Information Systems Manager
Linc Housing
"Mark Goodwin was an excellent trainer who was not only knowledgeable and enthusiastic but also extremely helpful. I was astonished as to how much material we managed to cover in 4 days worth of training and made many useful tweaks to the system that helped APMG from the offset. The training was not only useful but also enjoyable, which is a rare thing having been trained on a variety of HR systems in previous roles. His sensitivity in responding to a personal matter that impacted on the Manager's Self Service roll-out was much appreciated."

"Together with the support back at Head Office in order to make adjustments to the system, the customer service I have received at Cascade has been second to none. Nothing is too much trouble which has remained true from the initial visit from Carl Agar-Brennan, to the excellent project management demonstrated by Aileen Cronin to the IT guys Ziaul, Tim and Luke. Thanks so much from me and everyone in APMG – I'll be sure to recommend!"

Emma Vernon
HR Officer
APMG

"Your payroll is great it is so easy to use compared to our last system, It is so easy to update and navigate around and when we have everything else in place I will do a lap of honour as it will save us so much time in fact things are so easy I keep on waiting for something to go wrong as it seems too good to be true!!!!" Alison Deery
Payroll Manager
WTB Group Ltd
Click the link below to read all out client comments


    [More Client Comments]

CHEP announce decision to implement Cascade HR

CHEP is the global leader in pallet and container pooling services, serving customers in a wide range of industrial and retail supply chains, including consumer goods, fruit and vegetable, meat, home improvement, beverage, raw materials, petro-chemical and automotive industries.

CHEP partners with raw materials and ingredients suppliers, manufacturers, growers, transporters, distributors and retailers to move their products through their supply chain improving efficiencies, reducing costs and meeting their customers' needs.

Their services are based on a unique combination of customer-driven solutions, high quality products, sophisticated control systems, a well-managed global service center network and advanced logistics capabilities, which enable their customers to reduce the need for capital expenditures and concentrate on their core business competencies.

CHEP manages the daily movements of over 280 million pallets and containers from a global network of over 440 service centers in 44 countries.

Boasting more than 300,000 customers worldwide, CHEP serve global giants such as Procter & Gamble, SYSCO, Carrefour, Kellogg's, ESSO, Shell, Woolworths, Kraft, Nestle, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, 'Handling the World's Most Important Products... Everyday.'

With nearly 3000 employee records to manage CHEP had a requirement to source a dynamic and modern HR management solution which offered pro active and easy to use functionality that could be rolled out across Europe in multiple languages in phase 1 and globally in later phases of the project. After examining older technology systems with grey, tabbed screens and separate self serve systems CHEP quickly identified that Cascade offered a more flexible and beneficial solution.

A key requirement was a need to manage workflow effectively without constant intervention, and cost, from the supplier or a need to rely on CHEP's internal IT resource constantly. This meant avoiding traditional complex and technical flowchart based workflow by selecting Cascade's graphical, icon led workflow system coupled with our unique 'Authorisation Route' system.

Of course, with a project of this magnitude and the long term relationship that is vital to its success people were a key factor in CHEP's decision and Cascade's approach and experience, recognised by CHEP, will be essential to the project's success. Cascade are driven to be open, consultative and flexible and this shines through at pre sales and project levels.

Cascade's award of the CHEP contract contributes to our amazing year in 2007. Having surpassed all expectations Cascade are recruiting more Project staff and investing in yet more functionality to add further benefit for our existing and new clients. Dan Edwards, Cascade's Development Director, said 'It is an exciting time for Cascade. We have succeeded in bringing all of the elements together that are required for both our company and our clients to become hugely successful from a HR point of view and the level of new clients and upgrades we have attracted in 2007 shows this is happening. This has given us great confidence to invest and plan success for the future and myself and my partners, Alan, Heather and Richard, along with all of my colleagues, look forward to welcoming many new clients on board.

To find out about Cascade please contact us via the web site, or by phone or email:

CONTACT:

Andrew Court
Cascade Human Resources Ltd.
Phone: 0113 255 4115
Fax: 0113 255 9073
Email: Andrew.Court@cascadehr.co.uk

Cascade HR Ltd. 101A New Pudsey Court, 101A-103 Bradford Road, Pudsey, Leeds LS28 6AT  T:0113 255 4115  F:0113 255 9073  
© 2008 Cascade Human Resources Ltd. HR Software Personnel Systems