Client Comments


I would like to thank you for everything you have done for the Personnel team these past few months to ensure a smooth transfer from the Propath database to Cascade. I've always found your team to be extremely helpful and professional, especially Mark who has had to put up with us all down here this past week............. He has been a great support and I'm sure he is also no doubt a huge asset to your business. Once again thank you very much.
Allison Bladon
HR Manager
Countryside Properties PLC
"Just wanted to say thank you and ask you to convey our thanks to all your colleagues, for all the help and assistance this week. We have all been impressed with the quality of the customer service as well as the cheerful can do approach of you all. Once again, thanks for your patience and support."
Jan Lowe
HR & Training Officer
Festival Housing Group
"I thought it appropriate to let you know that we have just spent another day with Owen and yet again are delighted with the overall performance of Cascade and particularly their people. Owen has worked through the day at a meticulous speed, going over areas of concern, ensuring understanding and going into detail where necessary. After a full day of workflow training I think I speak for all when I say we are left enthusiastic, knowledgeable and raring to go. Very much down to the person as well as the product. Please ensure that the relevant managers are informed of our positive feedback."
Helen Ratcliffe
HR Manager
ALLFORD HALL MONAGHAN MORRIS LLP
"Feedback so far is excellent and everyone is more than happy with the system. Fantastic, easy to use and quick too, great to have access to own details and update on line - very 21st century."
Kerry Price
National Housing Federation
"I think these tools are just fantastic! The System Designer is great I can create loads of screens, it's so easy to use!" Graham Shellard
Linc Cymru Housing
"We looked at a number of alternatives but finally chose Cascade because we believed that your system was the most comprehensive solution for our needs, and we could see that there was a clear evolution to the way it has developed over the years, giving us confidence that it is strongly fit for purpose." Lynn Setchell
Customer Experience Director
Hotel Chocolat
"Your staff are very helpful and knowledgeable on the product, not to mention "human", which helps mere mortals like us get to grips with what seemed to be such a major change. We get on very well with the staff at Cascade and feel they are friends as well as suppliers. We are happy to recommend them as an excellent provider of HR online solutions." Tracy Isbell
Weymouth and Portland Housing
"We rolled Cascade out to our employees this year and the response has been the best I've ever seen for a piece of software" Graham Shellard
Information Systems Manager
Linc Housing
"Mark Goodwin was an excellent trainer who was not only knowledgeable and enthusiastic but also extremely helpful. I was astonished as to how much material we managed to cover in 4 days worth of training and made many useful tweaks to the system that helped APMG from the offset. The training was not only useful but also enjoyable, which is a rare thing having been trained on a variety of HR systems in previous roles. His sensitivity in responding to a personal matter that impacted on the Manager's Self Service roll-out was much appreciated."

"Together with the support back at Head Office in order to make adjustments to the system, the customer service I have received at Cascade has been second to none. Nothing is too much trouble which has remained true from the initial visit from Carl Agar-Brennan, to the excellent project management demonstrated by Aileen Cronin to the IT guys Ziaul, Tim and Luke. Thanks so much from me and everyone in APMG – I'll be sure to recommend!"

Emma Vernon
HR Officer
APMG

"Your payroll is great it is so easy to use compared to our last system, It is so easy to update and navigate around and when we have everything else in place I will do a lap of honour as it will save us so much time in fact things are so easy I keep on waiting for something to go wrong as it seems too good to be true!!!!" Alison Deery
Payroll Manager
WTB Group Ltd
Click the link below to read all out client comments


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Key Features

Cascade is ultimately a HR and Payroll software system for companies of between 50 and 20,000 employees. However, Cascade offers the very latest innovations through design led by it's users and the application of that design through cutting edge, yet proven, technology.

Here at Cascade we don't produce long, endless product roadmaps hidden away in our development studio. Instead, we get out of the office, visit our clients and ask them what they want from their HR and Payroll systems.

By asking, listening and understanding what the people who will use our software want and then creating solutions using Microsoft .Net technology we deliver a real world, useable, practical yet thought inspiring and innovative solution that provokes new ways of thinking and new ways of working.

So what does that mean for you?

Browser Based Interface

Cascade is a browser based application. This means the interfaces are delivered through Internet Explorer.

One supplier, one responsibility, completely integrated

Everything from Cascade is ours. HR software, Payroll software, Report Writers, Workflow - everything is owned by, implemented by and supported by Cascade. All of our staff are direct employees, our product development is 100% in house as is our support desk. We don't sell through partners, we sell through our own sales team so we can control quality of sale.

With us, you buy 100% Cascade and we take 100% responsibility for everything. It's the only way we can ensure you get 100% satisfaction.

Dashboard

Each user has a dashboard which delivers key information relevant to them (user defined) as they log in.

System Designer

Are your HR methods the same as everyone else's? No? We thought not so in Cascade you can change screens, add fields, add screens and even import data into a blank table and the system will design the screen for you.

Workflow

We are surrounded by processes. New starters, leavers, absences, holiday requests, training courses, recruitment, salary reviews; the list is endless. Holding information about these activities is just one aspect of managing them.

Ensuring best practice is followed efficiently and accurately, ensuring that people do what they are meant to do when they are meant to do it and more importantly, they do it correctly is absolutely vital in modern businesses.

Cascade's Workflow will manage all of your workflow processes through a variety of task types including:

Whilst functional and innovative Cascade's workflow had to be useable. We made particular effort to ensure that not only was the system functionally rich but it could be used by HR staff without constant referral to IT. Functionality with usability is absolutely core to Cascade's development methodology.

As well as Workflow Cascade offers a unique feature to manage simple processes such as requests and authorisations. Authorisation routes can be configured in under a minute for any area of the system and will manage, using the Cascade Dashboard task list and mail merge emails, any request and authorisation process (i.e. holiday request, training request)

Self Serve

Traditionally Self Serve modules have been bolted onto 'grey' screens client based HR systems as an afterthought. This has meant they are separate interfaces with a different look and feel and with minimal functionality that is set in stone.

With Cascade this is not the case. Cascade HR is completely browser based and all users use the same interface. This means that any user can potentially use any feature, secured access allowing.

With the facility to have 5 profiles within one login this means that, for example, a user can be given access to any combination of fields, screens and features and the system will treat them as self serving employees when they access their own record, but as a Line Manager when they access their staff's records and so on for other roles they have. Additional profiles might be Director, First Aider or any profile you may require as they are user defined.

Reporting and taking action

It happens all the time. You create a report, which inspires another report. Finally you have your answer and it's time to take action but how do you go from the report to the live records of the employees listed and take action? Typically, you can't.

Cascade isn't a typical HR system. With Cascade all of the reporting features are developed specifically for Cascade and its users. This means we can add features that generic, bolt on report writers simply cannot deliver.

Amongst others, detailed below, the facility to jump straight from a report to live records and then select an action such as email everyone in the report, mail merge to them or even start a process as well as other action options means that you can analyse, understand and then, uniquely, take action and deal with the issues identified seamlessly and predominantly through use of just the mouse.

Integrated Payroll

Most of our competitors have partnered with payroll providers and rebadged their payroll system. This means that the traditional approach to HR and Payroll interfacing is a flat file exchange.

Here at Cascade we have developed our own HMRC accredited Payroll solution which is fully integrated to our HR system. This has allowed us to create database level integration which allows us to provide functionality such as online payslips through Self Serve. It has also allowed us to create a comprehensive integration feature that ensures Payroll, and HR, have detailed control over sharing of data.

This integration includes:

Depth of functionality

Whilst innovative Cascade also offers a depth of functionality rarely seen in a HR system. Key areas include:

Range of modules

Cascade is a modular application. You cans elect the combination of modules that suits your requirements best. Many of our clients introduce new modules over time using our phased Project approach.

Modules include:

To find out about Cascade please contact us via the web site, or by phone or email:

CONTACT:

Andrew Court
Cascade Human Resources Ltd.
Phone: 0113 255 4115
Fax: 0113 255 9073
Email: Andrew.Court@cascadehr.co.uk

Cascade HR Ltd. 101A New Pudsey Court, 101A-103 Bradford Road, Pudsey, Leeds LS28 6AT  T:0113 255 4115  F:0113 255 9073  
© 2008 Cascade Human Resources Ltd. HR Software Personnel Systems